Thermo Expands Its Informatics Presence in Saudi Arabia
Thermo Electron Corporation has established a new local customer support center for its informatics software and services in Dammam, in the Eastern province of Saudi Arabia. The new helpdesk has been developed in close collaboration with the Yusuf Bin Ahmed Kanoo group, Thermo's partner in the region.
Located within Kanoo's regional IT facility, the new office will work in close partnership with Thermo's local support center in Dubai in order to provide comprehensive support services to informatics customers located across Saudi Arabia. The new helpdesk shall offer timely and reliable local language technical assistance, ensuring maximum benefit from the latest Thermo informatics technology and applications.
"The opening of the new customer support center demonstrates Thermo's growing investment in the Middle East to support our ever-increasing number of prestigious accounts in this region," said Kevin Smith, Senior Channel Manager for Thermo's informatics business.
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