DKSH Japan receives “new agency with outstanding sales success” award from LAUDA
DKSH Japan has been LAUDA’s Market Expansion Services partner since October 2009. Already in 2010, DKSH had significantly grown sales of LAUDA’s laboratory equipment in Japan, and continues to exceed sales expectations in 2011. Recognizing DKSH’s achievement, LAUDA has honored DKSH with an award as the “new agency with outstanding sales success”.
This accomplishment is attributed to DKSH Japan’s proactive and professional approach in marketing, selling, and promoting LAUDA’s market leading thermostatic equipment, including actively participating at industry-leading and nation-wide trade fairs and conferences. In addition, Lauda’s customers are relying on DKSH’s highly reliable after-sales services, where all requests are promptly and competently handled. By expanding the usage of LAUDA’s thermostatic equipment into new application areas in Japan’s pharmaceutical and fine chemical industries, DKSH effectively broadened the customer base for the company.
Dr. Gunther Wobser, Managing Director at LAUDA, stated: “Business is about people. From our partnership with DKSH in other countries such as Thailand, we know DKSH to be a dynamic and customer-centric company. After our meeting with DKSH Japan, we were convinced that they will also deliver us first-class services with passion and commitment. We can rely on their deep industry expertise and profound market knowledge, and we look forward to continuing our successful partnership.”
Dr. Peter Kaemmerer, President of DKSH Japan, added: “From the beginning, we were confident that Lauda’s high-quality thermostatic equipment and systems had excellent growth potential. We are proud that we have constantly exceeded their expectations and I am pleased to receive this award on behalf of DKSH Japan. We thank Lauda for their confidence and trust in DKSH, and look forward to continue helping LAUDA further grow its market.”
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